IHI · Institute for Healthcare Improvement

Certified Professional in Patient Safety

CPPS

The CPPS is the Institute for Healthcare Improvement's certification establishing that a clinician, quality leader, or risk manager has formal, examined competency in patient safety science. Hospitals and health systems increasingly list it as preferred or required for patient-safety officers, quality directors, and Joint Commission and HRO program roles — and a credential failure can stall a promotion or a department's safety mandate. This page lays out exactly what the four IHI domains test, how PSI delivers the exam, and how to clear the 500 cut score the first time.

2h 30m
150 Questions
Pass at 500 / 800
Center or Online (PSI)

Pay Only After You Pass

No upfront fee — you settle only after your verified passing result. We advertise guaranteed results — 100% pass guaranteed or money back.

Exam Spec Sheet

Provider IHI
Format Multiple choice · 4 domains
Duration 2.5 hours (150 min)
Questions 150 (incl. unscored pretest)
Scoring 200–800 · pass at 500
Fee $549 US / $649 intl
Proctoring PSI live remote + Secure Browser
Validity 3 years (recertify)
Languages EN, AR, FR, PT, ES
See CPPS Help Options

EXAM FORMAT

How the CPPS exam is built — at a glance

150

Multiple-choice items

A pool of multiple-choice questions, a subset of which are unscored pretest items that IHI uses to validate future forms. They are not flagged, so you answer every question as if it counts.

4

Content domains

Culture; Systems Thinking, Human Factors & Design; Safety Risks & Responses; and Performance Measurement, Analysis, Improvement & Monitoring — drawn from IHI's role-delineation study.

500

Scaled-score cut

Scores are reported on a 200–800 scale and you pass at 500. The cut is set by the Angoff method, so it is a fixed competency bar rather than a simple percentage of questions correct.

Timing & navigation

You have 150 minutes for the full question set, all delivered linearly (not adaptive) — you can flag and revisit items within your time. The clock is the real constraint: many candidates report the application-style scenarios eat time, so pacing of roughly a minute per item with margin for review is essential.

How scoring works

Only the scored items count toward your scaled score; pretest items are excluded after psychometric review. There is no separate pass mark per domain — the single 200–800 scaled score determines pass or fail, and a preliminary result is shown at the test center or online session before IHI confirms it officially.

WHAT'S TESTED

Four IHI patient-safety domains — the exam blueprint behind the CPPS

1

Culture

Core

Just culture, psychological safety, leadership commitment, transparency, and disclosure. Tests how you build and sustain a reporting culture where staff speak up without fear of blame.

2

Systems Thinking, Human Factors & Design

Core

High-reliability organizing, human-factors engineering, forcing functions, the hierarchy of controls, and designing processes that make the safe action the easy action.

3

Safety Risks & Responses

Core

Identifying hazards and harm, proactive risk assessment (FMEA), event reporting, sentinel-event response, and supporting patients, families, and second victims after harm.

4

Measurement, Analysis & Improvement

Core

Root cause analysis (RCA²), PDSA cycles, run and control charts, safety metrics, and monitoring the sustainability of improvement over time.

IHI does not publish a fixed percentage weight for each domain; the bars above reflect the relative emphasis candidates report, with Systems Thinking and Human Factors carrying the heaviest application-style load. Crucially, the CPPS is not a recall test — most items are scenario-based, asking you to choose the best next action in a realistic safety situation, which is where unprepared candidates lose the most points.

DELIVERY & PROCTORING

Two ways to sit the CPPS — and what to expect on test day

At a PSI Assessment Center

After IHI approves your application, you schedule a seat at a PSI Assessment Center in the US or internationally. Staff verify your government-issued ID, store your belongings, and monitor the room. This is the most predictable option if your home setup or employer's network is uncertain.

Online, live remote proctored by PSI

You take the exam from a private room at home through the PSI Secure Browser, monitored by a live remote proctor. You run a system-compatibility check, a webcam room scan, and an ID check first. IHI specifically warns against using an employer-issued laptop, because IT security policies often block the Secure Browser from launching.

System & browser check

PSI's compatibility test must pass before exam day: supported OS, working webcam and mic, and a stable connection. Use a personal device, not a locked-down work computer.

ID & environment scan

A valid unexpired government photo ID matching your IHI registration, plus a 360° webcam scan of a clear desk. No phone, second monitor, notes, or other people in the room.

During the exam

Stay in frame and on-camera the whole session. The Secure Browser locks down other apps. Looking off-screen, talking aloud, or losing connection can flag the session for review.

WHO SHOULD TAKE THIS

The CPPS is built for patient-safety and quality leaders

  • Patient safety officers and program managers
  • Quality directors, nurses, and physicians in safety roles
  • Risk managers and healthcare compliance professionals
  • Pharmacists, allied health, and clinical educators
  • Health-system administrators leading HRO initiatives

ELIGIBILITY & DIFFICULTY

IHI screens your background before you can schedule

  • Bachelor's degree or higher + 3 years healthcare experience
  • Or associate degree (or equivalent) + 5 years experience
  • Patient safety must be an integral part of your role
  • Clinical rotation and residency time can count toward experience

Difficulty: The CPPS is hard because it tests applied judgment, not memorized facts. Experienced clinicians often underestimate the human-factors and systems-thinking framing, answering from clinical instinct instead of safety-science principles. Most candidates work through IHI's review courses and the Open School modules, and the application review plus a 30-day retake wait makes a first-attempt pass worth real preparation.

HOW EXAM ASSIST HELPS YOU PASS THE CPPS

The CPPS is a scenario-heavy, single-attempt-per-month exam standing between you and a safety-officer role or recertification deadline. Exam Assist pairs you with a vetted patient-safety specialist and works on a pay-after-you-pass model — so the risk sits with us, not you. No upfront fee, guaranteed results: Exam Assist handles the sitting end to end, and you settle only after the verified result.

1

Share your exam details

Tell us your eligibility route, delivery method (PSI center or online), target date, and where you stand on the four domains. Takes a couple of minutes over WhatsApp, Telegram, or Discord.

2

Get an honest feasibility answer

We review your timeline and the 500 cut score and tell you plainly whether it's realistic — before any money is discussed. If it isn't a fit, we say so.

3

The sitting is handled

Exam Assist handles the sitting end to end. You're matched with a CPPS specialist who maps the work around the scenario-style items, the PSI Secure Browser environment, and your weakest domain — discreetly and confidentially.

4

Settle after the verified result

You only pay once your passing result is confirmed. No verified result, nothing owed.

Ready to clear the CPPS cut score?

See how the pay-after-you-pass arrangement and specialist matching work.

Get CPPS Help

FREQUENTLY ASKED

Straight answers about the CPPS exam

What score do I need to pass the CPPS exam? +
CPPS scores are reported on a 200–800 scale, and the passing score is 500. IHI sets that cut score with the Angoff method, where subject-matter experts estimate item difficulty for a minimally qualified candidate. Because it is a fixed scaled-score cut rather than a percentage, your raw correct count needed to hit 500 varies slightly by form.
Who is eligible to sit for the CPPS exam? +
You need patient safety as an integral part of your professional responsibility, plus either a bachelor's degree or higher with at least 3 years of healthcare experience, or an associate degree (or equivalent) with at least 5 years of healthcare experience. Clinical rotation and residency time can count toward the experience requirement. IHI reviews applications before authorizing you to schedule.
Can I take the CPPS exam online from home? +
Yes. After IHI approves your application, you schedule through PSI and choose either an in-person PSI Assessment Center or a live remote online-proctored session you take from home. The online option uses the PSI Secure Browser with a live proctor, a webcam room scan, and an ID check. IHI advises against using an employer-issued computer because IT security restrictions can block the secure browser from launching.
How many times can I retake the CPPS exam? +
You may attempt the CPPS exam up to three times within a one-year period, with a 30-day waiting period between attempts. If you do not pass on the third attempt, you must wait a full year before testing again. Each attempt requires a new exam registration and fee.
How long is the CPPS credential valid? +
The CPPS credential runs on a 3-year recertification cycle. To renew, you complete 45 continuing-education hours aligned with the CPPS content areas and submit a recertification application (about $225, plus any international fees). The credential lapses if you do not recertify before the cycle ends.
Do I pay Exam Assist before or after I see my CPPS result? +
You settle only after your verified passing result is confirmed. There is no upfront fee — you share your exam details, receive an honest feasibility answer, and decide before any money changes hands. We advertise a guaranteed pass with money back if you do not pass; we offer a transparent, results-first arrangement.
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